FAQs
Should I have my dog shaved for the summer?
Many clients think shaving is an easy way to reduce shedding and keep their dog cool. This is not the answer. Shaving only makes the hair shorter. The shedding will continue. Dogs cool their bodies by panting rather than by perspiring. This means that hair does not prevent the cooling process. Hair does provide insulation from heat and protection from sun. Double coated dogs will be cooler with their coats on. However, these dogs must be kept thoroughly brushed out. A matted coat or a coat with packed in dead undercoat will restrict airflow to your pet’s skin, making him uncomfortable. If you still want your dog shaved, I’ll be glad to do it. I just want you to make an educated decision.
How often should my dog be groomed?
- If your dog has long or curly hair and you want to keep him in a longer hair style, he should be groomed at least every 4 weeks. If you prefer a shorter hair style on your dog, every 6 - 8 weeks is recommended.
- If you have a smooth or medium coated dog, grooming every 6 to 8 weeks is recommended.
- Wire coats are usually hand stripped. This is done on a 4 – 8 week schedule. If you maintain the coat at home by carding, some dogs can go as long as 12 weeks.
I can discuss your dog’s individual needs at our first appointment and we can pick a schedule and haircut that works for everyone.
Can I watch you groom my dog?
My insurance company does not allow clients beyond the reception area. You can watch through the window, but if your dog becomes distracted by having you there, you will have to leave.
Why do you need a rabies crtificate on file?
If your dog bites a staff member, breaking the skin, the staff member will need to go to the doctor for medical attention. Proof that your dog is current on his rabies vaccination must be provided; otherwise the staff member will receive a series of expensive post-exposure rabies shots. You, the owner, will be liable for payment. Additionally, a doctor will notify Animal Control and your dog will be quarantined. This is something we don’t want to happen and we are sure you don’t either. It is for everyone’s protection.
What is matting?
Matting is when the hair starts to tangle and eventually gets so stuck together that it is almost impossible to comb out. A small mat will continue to collect hair and grow, pulling at the skin and causing the dog discomfort. The hair can also rip from the skin, leaving a bald spot, hot spot or other skin irritation. Numerous mats can all stick together, forming a pelt on the entire dog – which is extremely uncomfortable. The best way to prevent mats from forming is to make an effort to brush your dog and keep him on a regular schedule for professional grooming. I will be happy to show you the proper tools and techniques to use at home to keep your dog mat-free.
My dog is matted, what can you do?
Some tangles or small mats that are away from the skin can be bushed out, but if a dog is severely matted, I will have to shave the hair. If I were to brush out a severely matted coat, the hair would be so damaged that it would mat up again almost instantly. If we shave the hair and start over, your dog will be happier and the hair will grow in fresh and healthy. Then we can discuss what we can do to get your dog into the longer style that you desire.
My dog has fleas. Can you help?
Southpaw Pet Salon does not use flea shampoos or flea dips, because there are safer and more effective ways of killing fleas on pets. If your dog has fleas you will need to obtain a Capstar tablet from your veterinarian and give it to your dog at least one hour before coming in. Capstar will kill fleas for 24 hours, allowing me to maintain proper salon sanitation while your dog is being groomed. A topical treatment such as Frontline or Advantage can be applied the following day.
Will I get a discount if I have 2 or more dogs?
Just as a hair stylist would not offer a discount if you and a relative came in together, Southpaw Pet Salon does not offer a discount for 2 or more dogs.
If I bathe my dog before the appointment can I get a discount?
No. I cannot give a dog a quality haircut without properly washing and drying the hair to my standards. Bathing also provides the opportunity for me to really look at your dog’s skin and possibly uncover skin issues.
Will you sedate my dog?
No, I do not groom sedated dogs. If I am unable to groom your dog due to temperament or severe matting that I cannot shave off, I will call you to come and pick up your dog. I try my best to get the job done, but I will never endanger a person or pet.
